Returns & Exchanges
At earth® shoes, we want you to feel grounded and comfortable in every step. If you are not completely satisfied with your purchase, we offer free returns and exchanges within 30 days of delivery for unworn items in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your original shipping box.
Drop Off Package
Take your package to any authorized carrier drop-off location; ensure the box is taped securely to protect the sustainable materials inside.
Receive Your Refund
Once our warehouse inspects the returned footwear, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing